top of page
IMG_2348_edited.jpg

Keynotes, breakouts, and emceeing

Inspire and Entertain Your Team

We all instinctively want clearer communicationsbetter relationships and more sales. So we can turn customers into Lustomers®.
Hippie with an MBA
Hippie with an MBA
Bryan Rutberg Speaking on Stage

My programs teach and inspire, mixing engaging stories with practical advice audiences can use right away to build more meaningful and productive customer relationships. Your team will love my energy and my message of love AND profit.

Hippie with an MBA
Hippie with an MBA

Keynotes and breakouts from 20 to 120 minutes, inspiring and entertaining for every audience.

Hippie with an MBA

Do your customers ❤️ you enough?

The Hippie with an MBA® brings the two together for your audience, as lessons from the Fortune 50 to the corner store inspire your group to make the most of and get the most from every customer interaction, turning customers into Lustomers!

  • The three pillars of creating customer love

  • The four ways you can ask customers to show their love

  • What you say shows who you are

  • Win hearts with audience-focused and benefit-led communication


Communication, creative programs, and your culture lay the foundation for delighting every customer to turn them into fans, advocates, and Lustomers. Inspire your team to talk right and then walk the talk—for higher retention, better referrals, greater revenue, and more love!

Hippie with an MBA

Let Customers Tell You How to Win

Are you listening to your customers? Are you asking them for help? Do you know the best ways how? They will be more than happy to tell you what they need from you to be successful—so you can be successful, too!

  • Deeper questions that get you past surface answers

  • One question to rule them all

  • Micro-questions and macro-questions

  • How customers draw each other out


Bryan brings his experience as an award-winning sales rep, copywriter, speechwriter, and focus group facilitator to help your team ask better questions, dig deeper for answers, and turn insight into action. Create closer customer relationships that help you win new business, too.

Hippie with an MBA

Speak Up, Stand Out

Great communications build relationships, win deals, and get you hearing “yes” more often. Poor communications bleed money and good will. In this workshop, you’ll start connecting with audience-focused, benefit-led content, compelling presentations, and clear, persuasive writing.

  • 6 + 2 steps to a better email

  • Three things you should do before every meeting, and the two to do immediately after

  • How to win brains and influence people

  • Put a stop to stage fright!

  • Organize your thoughts to shine on stage

  • Three R’s to make your Q&A an A+


Never wonder again if your message is getting through. From presentations that get the order to speeches that inspire and drive change, to meetings that don’t waste time and emails that get attention, your team gets tips they can put into action immediately to increase clarity, reduce wasted time and effort, and win more!

Hippie with an MBA

Leadership Communications

Rising corporate stars and entrepreneurs must bring their “A” game to

influence senior execs, boards, and investors, inspire customers, and lead employees. Learn the secrets of sharing vision, inspiring change, motivating buy-in, and delivering tough news.

  • What leaders want to hear and how they want to hear it

  • Building and delivering persuasive presentations

  • The meetings before the meeting, the meeting, and the meetings after the meeting

  • Rhetoric, relevance, and rapport


Communicating with leaders and communicating as a leader requires passion, attention to detail, and just-enough-but-not-too-much content. When you’re asked to present to the C-suite or a board, you must combine content and corporate psychology to prepare, present, and persuade. And when you rise to occupy the C-suite, your communications skills have to rise with you to inspire and motivate. This workshop will push you past today’s limits and leave you with more confidence, authority, and ability to drive action.

Hippie with an MBA

Share Your Expertise…For Experts

Lawyers, doctors, tech professionals—anyone with specialized knowledge--

can increase understanding and impact with great planning, storytelling, and stagecraft. We only create connection with our audience when we meet them where they are. Don’t miscommunicate with—or miss communicating with—your critical audiences because they don’t get your lingo.

  • The art of analogy—how every-day, universal experiences extablish understanding

  • How to tell stories that connect and convince

  • Three mistakes every specialized seller makes

  • Translating tech into business outcomes


All of us take for granted how much we carry in our own heads, and quickly forget how it feels to be a novice. Assuming audiences share our knowledge level leaves them scratching their heads and writing us off. At best that means elongated sales cycles, at worst it leaves people who really need our help—clients, patients, other professionals—confused and frustrated. Re-train your brain with this workshop to learn the secrets of connecting with anyone, especially those counting on you for your specialized knowledge.

Hippie with an MBA

Do your customers ❤️ you enough?

Every business has an exclusive secret weapon—their current customers.

Members will go back to their offices with a proven recipe for increasing customer connection and activation for higher retention, better referrals, and more revenue from their existing customers, and a path to turning more of their customers into “best” customers. This session brings out deep thinking and creativity about what makes a customer “best,” and how to use the tools of communication, programs, and culture more effective in transforming customers into loyalists, fans, advocates, and “lustomers®.” Using field-tested best practices from the Fortune 500 to the corner store, including Bryan’s own experiences as Director of Microsoft’s Executive Briefing Center and communications chief for the company’s Corporate VP for Customer Service, members will learn how customers can not only become more productive but help build their businesses and brands.


As a result of this session, Vistage members will

  • Know the limits of common Customer Satisfaction metrics, Net Promoter Scores, and Customer Lifetime Value measures, and how to more accurately value their customer relationships.

  • Understand how they personally and with their leadership teams can engage with top customers to build lifetime partnerships using Executive Engagement programs.

  • Have tools to communicate more richly with customers, build community with and among them, and spread a customer-attentive culture to every corner of their business.

Hippie with an MBA

Leadership Communications: inspire teams, drive change, and engage customers

Can your members define their company in under 30 seconds? What if they had 30 minutes to tell their story? This session helps leaders find the right words and the right ways to say or write them to increase understanding, visibility, and results.

Discover the power of being AFfaBLe—Audience Focused and Benefit Led—in all your communications. Leader to employees, company to customers and partners, product/service marketing to prospects—when you communicate wisely you increase connection, reduce wasted time and budget due to misunderstandings, and remove unnecessary friction in relationships.


This member-directed session begins with a survey of top concerns and challenges within the group. Available topics commonly include public speaking and presentation skills; writing effective emails, memos, white papers, and marketing content; press and analyst relations; board engagement; speaking at conferences and trade shows; developing and executing events; and more. Bryan brings a career’s worth of experience writing executive speeches, coaching leaders in writing and presenting; and planning and running events to help Vistage members see their business through a new lens and speak/write about it more persuasively and effectively.


Key takeaways from this session include

  • Framing their company, products, and services through the impact they deliver for their customers (and their customers’ customers in B2B)

  • Using stories to show, tell, and sell

  • Handling Q&A like a professional

  • Delivering clarity and calls to action with all appropriate modes of communication

The speech was great…the best speaker and use of that time we’ve had yet. We really appreciated the extra time spent in preparation, along with joining us for social time!
Hippie with an MBA
Bryan’s facilitation was relaxed, conversational, and interactive. He left my team energized and excited about applying their newly acquired skills.
Hippie with an MBA
Fantastic speaker to help us think about how we matter in creating customer love.
Hippie with an MBA
More Hippie!
Hippie with an MBA
Informative, thought provoking, and easy to follow along and learn. Thank you!
Hippie with an MBA
Bryan is passionate about what he does and can give you another way to look at customer relationships and what they look like!
Hippie with an MBA
Great opportunity to learn how to craft clear and actionable emails and presentations.
Hippie with an MBA
Very knowledgeable and detail-oriented about the ins and outs of communications, problem solving, and new ways to listen.
Hippie with an MBA
Very interactive, I learned to be a better coach to help team members be successful in their roles.
Hippie with an MBA
Bryan is extremely engaging. He motivates through stories and true-life examples from years of working at all levels across multiple organizations and industries.
Hippie with an MBA
Made me think! Insightful. Ideas I can use immediately.
Hippie with an MBA
Exciting, valuable, informative, transforming.
Hippie with an MBA

BREAKOUTS

Hippie with an MBA

Do your customers ❤️ you enough?

The Hippie with an MBA® brings the two together for your audience, as lessons from the Fortune 50 to the corner store inspire your group to make the most of and get the most from every customer interaction, turning customers into Lustomers!

  • The three pillars of creating customer love

  • The four ways you can ask customers to show their love

  • What you say shows who you are

  • Win hearts with audience-focused and benefit-led communication


Communication, creative programs, and your culture lay the foundation for delighting every customer to turn them into fans, advocates, and Lustomers. Inspire your team to talk right and then walk the talk—for higher retention, better referrals, greater revenue, and more love!

Hippie with an MBA

Let Customers Tell You How to Win

Are you listening to your customers? Are you asking them for help? Do you know the best ways how? They will be more than happy to tell you what they need from you to be successful—so you can be successful, too!

  • Deeper questions that get you past surface answers

  • One question to rule them all

  • Micro-questions and macro-questions

  • How customers draw each other out


Bryan brings his experience as an award-winning sales rep, copywriter, speechwriter, and focus group facilitator to help your team ask better questions, dig deeper for answers, and turn insight into action. Create closer customer relationships that help you win new business, too.

Hippie with an MBA

Speak Up, Stand Out

Great communications build relationships, win deals, and get you hearing “yes” more often. Poor communications bleed money and good will. In this workshop, you’ll start connecting with audience-focused, benefit-led content, compelling presentations, and clear, persuasive writing.

  • 6 + 2 steps to a better email

  • Three things you should do before every meeting, and the two to do immediately after

  • How to win brains and influence people

  • Put a stop to stage fright!

  • Organize your thoughts to shine on stage

  • Three R’s to make your Q&A an A+


Never wonder again if your message is getting through. From presentations that get the order to speeches that inspire and drive change, to meetings that don’t waste time and emails that get attention, your team gets tips they can put into action immediately to increase clarity, reduce wasted time and effort, and win more!

Hippie with an MBA

Leadership Communications

Rising corporate stars and entrepreneurs must bring their “A” game to

influence senior execs, boards, and investors, inspire customers, and lead employees. Learn the secrets of sharing vision, inspiring change, motivating buy-in, and delivering tough news.

  • What leaders want to hear and how they want to hear it

  • Building and delivering persuasive presentations

  • The meetings before the meeting, the meeting, and the meetings after the meeting

  • Rhetoric, relevance, and rapport


Communicating with leaders and communicating as a leader requires passion, attention to detail, and just-enough-but-not-too-much content. When you’re asked to present to the C-suite or a board, you must combine content and corporate psychology to prepare, present, and persuade. And when you rise to occupy the C-suite, your communications skills have to rise with you to inspire and motivate. This workshop will push you past today’s limits and leave you with more confidence, authority, and ability to drive action.

Hippie with an MBA

Share Your Expertise…For Experts

Lawyers, doctors, tech professionals—anyone with specialized knowledge--

can increase understanding and impact with great planning, storytelling, and stagecraft. We only create connection with our audience when we meet them where they are. Don’t miscommunicate with—or miss communicating with—your critical audiences because they don’t get your lingo.

  • The art of analogy—how every-day, universal experiences extablish understanding

  • How to tell stories that connect and convince

  • Three mistakes every specialized seller makes

  • Translating tech into business outcomes


All of us take for granted how much we carry in our own heads, and quickly forget how it feels to be a novice. Assuming audiences share our knowledge level leaves them scratching their heads and writing us off. At best that means elongated sales cycles, at worst it leaves people who really need our help—clients, patients, other professionals—confused and frustrated. Re-train your brain with this workshop to learn the secrets of connecting with anyone, especially those counting on you for your specialized knowledge.

Hippie with an MBA

Do your customers ❤️ you enough?

Every business has an exclusive secret weapon—their current customers.

Members will go back to their offices with a proven recipe for increasing customer connection and activation for higher retention, better referrals, and more revenue from their existing customers, and a path to turning more of their customers into “best” customers. This session brings out deep thinking and creativity about what makes a customer “best,” and how to use the tools of communication, programs, and culture more effective in transforming customers into loyalists, fans, advocates, and “lustomers®.” Using field-tested best practices from the Fortune 500 to the corner store, including Bryan’s own experiences as Director of Microsoft’s Executive Briefing Center and communications chief for the company’s Corporate VP for Customer Service, members will learn how customers can not only become more productive but help build their businesses and brands.


As a result of this session, Vistage members will

  • Know the limits of common Customer Satisfaction metrics, Net Promoter Scores, and Customer Lifetime Value measures, and how to more accurately value their customer relationships.

  • Understand how they personally and with their leadership teams can engage with top customers to build lifetime partnerships using Executive Engagement programs.

  • Have tools to communicate more richly with customers, build community with and among them, and spread a customer-attentive culture to every corner of their business.

Hippie with an MBA

Leadership Communications: inspire teams, drive change, and engage customers

Can your members define their company in under 30 seconds? What if they had 30 minutes to tell their story? This session helps leaders find the right words and the right ways to say or write them to increase understanding, visibility, and results.

Discover the power of being AFfaBLe—Audience Focused and Benefit Led—in all your communications. Leader to employees, company to customers and partners, product/service marketing to prospects—when you communicate wisely you increase connection, reduce wasted time and budget due to misunderstandings, and remove unnecessary friction in relationships.


This member-directed session begins with a survey of top concerns and challenges within the group. Available topics commonly include public speaking and presentation skills; writing effective emails, memos, white papers, and marketing content; press and analyst relations; board engagement; speaking at conferences and trade shows; developing and executing events; and more. Bryan brings a career’s worth of experience writing executive speeches, coaching leaders in writing and presenting; and planning and running events to help Vistage members see their business through a new lens and speak/write about it more persuasively and effectively.


Key takeaways from this session include

  • Framing their company, products, and services through the impact they deliver for their customers (and their customers’ customers in B2B)

  • Using stories to show, tell, and sell

  • Handling Q&A like a professional

  • Delivering clarity and calls to action with all appropriate modes of communication

KEYNOTES

Hippie with an MBA
Hippie with an MBA

BRING MORE LOVE TO YOUR NEXT EVENT

bottom of page